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IDEXX Terms and Conditions

North America and EMEA

The following One IDEXX Master Terms apply to all IDEXX products and services in North America and EMEA. The One IDEXX Master Terms include General Terms, Software General Terms, and Offering Specific Terms.
 

One IDEXX Master Terms (English)

General Terms

Software Offering General Terms

Offering Specific Terms

 

Conditions générales One IDEXX (Quebec French) (Mise à jour à venir)

Jedno všeobecné obchodní podmínky IDEXX (Czech) (Již brzy, viz anglická verze)

Eén IDEXX Algemene Voorwaarden (Dutch) (Binnenkort beschikbaar, raadpleeg de Engelse versie)

France - Conditions générales One IDEXX (French) (Bientôt disponible, veuillez vous référer à la version anglaise)

Suisse - Conditions générales One IDEXX (French) (Bientôt disponible, veuillez vous référer à la version anglaise)

Deutschland - One IDEXX Allgemeine Geschäftsbedingungen (German)

Österreich - One IDEXX Allgemeine Geschäftsbedingungen (German)

Schweiz - One IDEXX Allgemeine Geschäftsbedingungen (German)

Termini e condizioni generali di One IDEXX (Italian)

One IDEXX Ogólne warunki i postanowienia (Polish) (Wkrótce, prosimy o zapoznanie się z wersją angielską)

Jedno všeobecné podmienky IDEXX a Podmienky (Slovak) (Čoskoro, pozrite si prosím anglickú verziu)

Términos y condiciones generales de One IDEXX (Spanish)

Australia and New Zealand

The following general terms apply to products sales, and software licenses provided by IDEXX to customers located in Australia and New Zealand.
 
The following additional terms apply to the provision of reference laboratory services by IDEXX Australia/New Zealand reference laboratories.

South America

The following general terms apply to products sales and software licenses provided by IDEXX to customers located in South America.

Asia Pacific

The following terms apply to sales of products and software licenses provided by IDEXX to customers located in Asia Pacific (excluding Australia and New Zealand).
The following terms apply to the provision of reference laboratory services by IDEXX Japan reference laboratories.

The following terms apply to the provision of reference laboratory services by IDEXX Korea reference laboratories.

Terms for Specific IDEXX Offerings – applicable outside of North America and EMEA


The following IDEXX offerings are subject to the below terms for our customers globally, except for customers in North America and EMEA where such offerings are subject to the One IDEXX Master Terms above.

 

ezyVet and Vet Radar (outside North America and EMEA)

VetConnect PLUS (outside North America and EMEA)

SmartService (outside North America and EMEA)

rVetLink (outside North America and EMEA)

SmartFlow (outside North America and EMEA)

Data Processing Agreement


To the extent applicable under the Local Data Protection Laws identified below, IDEXX acts as a Processor of Personal Data for our service identified in the DPA Schedules below. Our processing activities are described in and subject to the IDEXX Customer Data Processing Agreement.

DPA Schedules 


Accord sur le traitement des données et document connexes (French)

Datenverarbeitungsvertrag und zugehöriges Dokumente (German)

Overeenkomst gegevensverwerking en gerelateerde documenten (Dutch)

Smlouva o zpracování údajů a související dokumenty (Czech)

Umowa o przetwarzaniu danych i powiązane dokumenty (Polish)

Acuerdo de Procesamiento de Datos y documentos relacionados (Spanish)

Contrato de Processamento de dados e documentos conexos (Portuguese)

Accordo sul trattamento dei dati e documento correlato (Italian)

データ処理契約および関連文書 (Japanese)

 


xChek

The below terms apply globally to our xChek Vet and xChek Lab software offerings in connection with our Livestock Diagnostics business.