As veterinary practices become busier, finding ways to fit more work into the day is increasingly important. If you are like most practices, you have patients double-booked through the next month, your phone is ringing off the hook, and you are trying to find ways to squeeze in new clients.

Keeping your veterinary team members happy is essential for their well-being and your practice's success. After all, a happy team means a more upbeat work environment, happier clients, and a better bottom line. With the current busy pace and workflow challenges, keeping your team in good spirits is more important than ever—taking advantage of tools that can streamline workflow, improve client communication, and make days go easier is a no-brainer.

It’s not uncommon for veterinary teams to think of themselves as a family. Families rely on each other, help one another get through rough days, celebrate victories, and have inside jokes that no one else would understand. This same bond serves as the foundation of every successful veterinary practice. Keeping that foundation strong is a top priority, and there are plenty of ways to go about it.

In every veterinary team, there are individuals who shine in different areas of the practice. There’s always that one tech who can draw blood from a stone, the receptionist who can win over even the most difficult client, and the veterinarian who can sniff out a correct diagnosis like a dog with a bone. When your team is as proficient as they are in the realm of veterinary medicine, it’s easy to forget that they also have talents outside of it (and we’re not just talking karaoke skills). 

“Efficiency” is a hot topic in veterinary circles these days. And no wonder: we’ve faced unprecedented uncertainty and nonstop changes, and practitioners are hungry for ways to improve workflow that will benefit their teams, clients, patients—or all three. This got us thinking... what does efficiency really mean in a veterinary practice?