Client Communications
Create more meaningful client experiences through personalized communication
Strengthen client relationships and improve compliance.
Bring your recommendations to life in the examination room with vivid three-dimensional animations.
Stay connected with pet owners using automated reminders.
Pet Health Network Pro
See how IDEXX Pet Health Network Pro can help make your practice the go-to source for your patients’ health before, during and after each visit.
Before
Inform and prepare clients before they arrive
Use personalized postcards and email reminders to help clients remember the importance of regular visits and to ensure they schedule their next appointment.
Link seamlessly to practice management software for complete control over content and quality before you send communications with automated confirmations.
Choose a customizable practice website design that reflects your unique personality.
Keep clients informed with editable monthly newsletter content.
Boost your online presence and grow your practice through customer ratings and positive online reviews.
During
Create a better experience during every visit
Share information with clients at the touch of a button.
Use IDEXX VetConnect PLUS to share results and trending graphs for more meaningful context.
Provide clients with important education materials by email, online or in person.
Be sure your staff is well-trained and prepared to make the most of every visit.
Educate pet owners in the examination room using vivid 3-D anatomical animations, radiographs and instructional home-care videos.
After
Extend the connection after they go home
Stay connected with clients after the visit in unique and meaningful ways.
Engage clients in an exciting new way with personalized Petly online pet pages.
Targeted Petly ID cards help you bond with your clients to ensure your hospital is the first and best resource for pet information and care.
Use reports to measure and improve practice performance.
Access content and marketing support to help your practice leverage social media.
Find out how you're doing with instant client surveys.
Link to the online review sites of your choice to strengthen your relationships with current clients and encourage positive ratings and reviews.
Reminder Services
Stay in touch with a variety of reminder and specialty cards
- Process your reminders in minutes instead of hours.
- Prices start as low as $0.68 per card (U.S.), including postage.*
- No contracts to sign, no monthly fees and no minimum orders.
- Generate reminders whenever you need them—daily, weekly or monthly.
Find out how much you’ll save using our savings calculator .
Order at idexxreminderservice.com or in Canada at idexxreminderservice.ca .
*Prices may vary based on postage rates. And depending on your state’s rules, applicable sales tax may be added to your IDEXX invoice for this order.
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