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IDEXX Neo

Neo Software blog

Feature updates

See all your consultations in one view

There’s one easy-to-get-to place in Neo where you can see all your recent patient consultations. Just click the Consultations tab; and you’ll see a list of recent consultations, with filters to let you check status, prevent missed charges, and ensure your consultation notes are complete.

Time zone presets; seamless workflows and 100% charge capture with SmartFlow

The “set it and forget it” time zone feature so many of you asked for is here! No more changing your setting at the beginning and end of Daylight Savings Time! Just review your selected time zone under Branch Details, update it if needed, and you’ll never need to change it again.

Prevent edits to medical notes and track edit history

For security and peace of mind, you want to have strict controls over who can edit a medical note and lock the note when it’s finalized. Neo has you covered.

 

Not only can you choose to lock medical notes to prevent further edits, Neo also lets you control who can edit notes and track edit history; so you know exactly who made what edits when.
 

Linked services

Each time you invoice clients for a vaccine, preventive, or procedure, you want the right items and quantities removed from inventory. But creating a procedure template to do that eats up valuable time. Forget that: let Neo deplete your inventory automatically at checkout by linking inventory items to those invoiceable products in the Product detail. 

Electronic Signature Capture

Forms, certificates, and estimates often require a client or doctor signature. And now you can easily capture those signatures electronically from a computer, tablet, or smartphone. No integration with an electronic capture device needed! Here are a few of the highlights: